Frequently Asked Questions
Where can I find your availability?
Our real time calendar can be accessed by CLICKING HERE. Each of our supported booking platforms (Airbnb, HomeAway, HipCamp, etc) also have current calendars.
How do I book a stay?
We offer guests various booking options. You can book online through a preferred vendor of your choice including: HipCamp, GlampingHub, AirBNB, HomeAway, TripAdvisor and Booking.com. You can also book directly with us (sans booking fees) by emailing us at info@rustysroostnc.com or by phone/text 910.722.6888 (direct booking payments are accepted via venmo or paypal).
Is there a minimum stay?
Yes. We book a two night minimum stay. However exceptions during the week or off season can be made, reach out to us.
Are there Cancellation Fees?
Cancellations on visits booked through a third party (i.e. AirBnb) are subject to the party's terms. Direct bookings get a 100% refund when cancelled within 7 days of arrival, after the 7 days there will be no refund.
What is the check in process?
Check in is flexible but standard hours are Check-in is 3 p.m. and checkout is 11 a.m.
Let us know if you need different times.
Glamping Sites: Pull up to your assigned tent (tents are numbered from entrance and have marked named signs). Cars park on the parking pad- please do not park on the grass. *If you have an overflow of cars, please park them down past the tents. DO NOT BLOCK THE ROAD.
Are pets allowed?
We welcome dogs at the River Camps, but ask that they remain on leash when exploring the property and please clean up after your pets (potty bags provided at each site).
Is there a restroom at the River Camp?
YES! At the start of the each property (near site #1) there is a bathhouse with men's and women's restrooms equipped with running, heated water, indoor plumbing, sinks and showers for guests to use. The bathhouse does have electricity and entrance is lit at night.
Is there electricity in the tents?
YES! All tents have power and plugs for your convenience.
What do I need to bring to Glamp?
We provide guests with premium bed linens, pillows, basic furnishings, solar & battery lighting . Remember it is still camping. Bring any necessities you normally would for your camping adventure.
Sites have bonfire stations as well as two cooking stations or charcoal grills with access to running water for your cooking needs.
Are the glamping sites heated and cooled?
Each tent at RRRCI is equipped with wood burning stoves for heat and cooking. Personal fans are permitted. RRRCII will be closed late November through late February for winter.
What can I buy on site at the River Camp?
Ice and firewood is available for purchase from our property manager, Ms, Toni, who resides on the main property. During check in you will be given their contact for anything you may need during your stay.
Ingels grocery is located just down the mountain about 15 minutes from RRRC1 and 30 minutes from RRRCII as well as convenience stores, shopping, restaurants and more.
Are you handicap accessible?
Our River Camps are comprised of elevated tent sites & bathhouses with no wheelchair access.